F.A.Q.

Frequently asked Website Design, SEO & Digital Marketing questions

The following is a list of the most frequently asked questions in Website Design, Digital Marketing, and SEO — please feel free to contact us anytime with any questions you may have!

You can see a list of services on our Website Design page under Website Design Packages”. It’s best to just contact us for a quote. Every website is different, and every business has its unique needs.

We will meet and evaluate your business needs. After the details of your project are gathered, we send a quote and project proposal.

There is an entire process to design your new website. The process breaks down into three steps: Pre-Design, Design, and Review.

You can see a breakdown of the processes on our Website Design page under “Website Design Process”.

We absolutely can, and honestly prefer to do so. When you’re running a small business, law office or restaurant, you don’t always have time to update your website. We’re happy to be your “Go-to” for website maintenance help.

We offer a Care Plan Package that costs only $99 per month that includes one blog post per month, maintenance, plugin updates, website edits, SSL renewal, one Google business page post per month, and a Google Analytics report. Contact us anytime to set up this service!

Choosing the right website domain name is important based on your specific business and location. SEO best practices will say that relevant words that relate to your industry should factor in to your domain name. It’s best that you choose 1 to 3 domain name ideas, then we will work to find the closest match. (Some website domains are unavailable because they have been purchased.) We will purchase and register the name for you as part of the monthly Care Plan Package that you can purchase for $99 per month.

If all the content (Pictures, Copy, Graphics) are available and you’ve chosen a template, we can design your website in 2 weeks. (This does not include edits.) However, many customers hiring a website designer for the first time do not have access to these materials.

In that case, designing your website can take upwards of thirty days and sometimes longer.

The third stage of website design are edits and reviews. This can extend the timeline based on how long you take to respond to edits. Sometimes, a customer can take weeks to return an email because they are busy with day-to-day operations at their plumbing business.

Bottom line: The quicker you are to respond to edits & reviews, the quicker your website will be finished.

Yes we can!

We offer PPC, Website Optimization, Search Engine Optimization as well as other Digital Marketing services. You can see our SEO & Digital Marketing services on our SEO Marketing page under “SEO Marketing Services”.

One of the most important elements to creating your website is the content. To finish your project in a timely manner, we send a questionnaire for you to complete that tells us what you want in your website.  

If you haven’t signed up for a monthly package with a CMS (Square Space, Wix, WordPress, etc)  or secured a domain & website domain, we can walk you through it! We are happy to help find the best plan & package for your needs! 

You’ll need to gather any images, text, business logos or link-references for your new website.  Need a business logo design?  We can make one for a fee! If you don’t have your own images, we will find free stock images via Pexels or Unsplash for your website.  You can also purchase images on Shutterstock or IStockPhoto, but we recommend showcasing authentic photos of your business to build trust with your new customers. We can provide some custom HTML or CSS code, but your website will mostly be template based.  Please see your service agreement for content submission timeline requirements. Have an old website? Send us the link, we can repurpose content for your new website.

You’ll value our customer service and response time to questions, and we want you to love your new website. This step will be time consuming, but will ultimately help us make your website the best we can.

Yes. You can see our reviews on our Facebook page or search “Axess Web Design” on Google to see our reviews.

You can also contact us to be connected with one of our customers, if you’d like to reach out to them.

Yes! We’ve worked with Wix, SqaureSpace, WordPress, Weebly and Shopify to make websites. We’re happy to evaluate the benefits for all builders and help you choose the best one for your business website needs.

You can see our Website Design packages on our Website Design page under Website Design Packages”. It’s best to just contact us for a quote. Every website is different, and business have unique needs.

Google defines search engine optimization as “the process of increasing the quality and quantity of website traffic by increasing the visibility of a website or a web page to users of a web search engine.” Basically, when someone publishes a new website, it doesn’t automatically appear in search engine results. (You’d be rich if you can figure out how to make it happen!) Even after “souping up” your website for SEO, it will still take time to appear on the first page of Google search results. SEO is a long game…and part of playing your best hand involves patience and use of the proper tools. SEO requires website optimization, ad-copy and other tactics that Axess can help you with!

You can learn more about SEO at our SEO Marketing page.

You can also look to leading SEO company Moz for many great resources.

We also recommend the book, Search Engine Optimization: An Hour A Day, for those who want to learn more about SEO and Digital Marketing.

It’s best approach SEO topic by topic…otherwise you’ll get overwhelmed.

We offer PPC, Website Optimization, Search Engine Optimization as well as other Digital Marketing services. You can see our SEO & Digital Marketing services on our SEO Marketing page under “SEO & Digital Marketing Services”.

You pay a set fee for your website design package. 

We offer a Care Plan Package that costs only $99 per month that includes one blog post per month, maintenance, plugin updates, website edits, SSL renewal, one Google business page post per month, and a Google Analytics report. Contact us anytime to set up this service!

No! The goal of this program is to make proper SEO affordable for local businesses. We know large up-front fees can be tough on local businesses and have created a system & service combo that avoids them.

Search Engine Optimization is actually a subset of digital marketing. Many people would describe an SEO specialist as someone who integrates SEO within the best practices of digital marketing. But to be clear, one is not synonymous with the other.

Yes! We will just need access to your website and Google account to do so. Please contact us for a quote!

Yes! We will just need access to your website and Google account to do so. Please contact us for a quote!

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