Web Design Process

It’s important to outline the steps of a healthy web design process. Just like like with any service, a customer expects a transparent set of steps to outline their project. We’ve included our web design steps in this blog, and you can check our web design portfolio to see what those sites aspire to be.

Take a look at the web design options and contact us to discuss how we can refresh or redesign your website.

Step 1: Getting To Know Your Business

The steps to making a great website start with getting to know your business. For a designer, seeing the physical business can be of help to understand your needs and the important parts of your business. It can also help us target specific business line-items that you want to be the focal point(s) of your website. If your business is in Coeur d’Alene, Post Falls, Sandpoint or the greater Kootenai County, we’ll be happy to meet and buy you coffee.  We understand that not all schedules can accommodate in-person meetings, so we can also arrange a phone call or virtual meeting. Make sure to look at our portfolio for examples of our past work 

After the details of your project are gathered, we send a quote and move to Step 2.

Step 2: Content Gathering & Planning

The second most important element to creating your website is the content. To finish your project in a timely manner, we send a questionnaire for you to complete that tells us what you want in your website.  

If you haven’t signed up for a monthly package with a CMS (Square Space, Wix, WordPress, etc)  or secured a domain & website template, you’ll want to take care of that first. We are happy to help find the best plan & package for your needs! 

You’ll need to gather any images, text, business logos or link-references for your new website.  Need a business logo design?  We can make one for a fee! If you don’t have your own images, we will find free stock images via Pexels or Unsplash for your website.  You can also purchase images on Shutterstock or IStockPhoto, but we recommend showcasing authentic photos of your business to build trust with your new customers. We can provide some custom HTML or CSS code, but your website will mostly be template based.  Please see your service agreement for content submission timeline requirements. Have an old website? Send us the link, we can repurpose content for your new website.

You’ll value our customer service and response time to questions, and we want you to love your new website. This step will be time consuming, but will ultimately help us make your website the best we can.

Step 3: Service Agreement

We send a service agreement for you to review, sign and send back to us along with a 50% deposit for the total project cost.

Step 4: Project Dashboard

We start a project dashboard via Trello were you can monitor the progress of your website design & we can request documents/feedback from you. We design a mockup of your website using the information that we’ve gathered before the actual build takes place.

Step 5: Time To Design!

This is were we are heads down and working on your project. We will update you on  our progress, but you mostly won’t hear from us unless we have a question or are ready for the review process. Check your Trello board for any project updates, as well as check your email for any questions we may have.

Step 6: Edits & Testing

This step requires your partnership and attention to detail. Once we are ready to submit the first draft of your website, we send you a link or ask you to sign in and view the website. It’s important that you respond in detail with revisions. We make the edits, and ask you to review once we are finished.  Please see your service agreement for edit submission timeline and edit requirements. We’re almost finished with your brand new website! 

Step 7: Wrapup

Congratulations, your new website is finished! Once the editing is finished, we publish the website so that it is live for new customers to find! We then let Google & Bing know that your site is ready to index.  

NOTE: Search engines often take time to index and display your website amounts search results. Organic website traffic from new customers will come soon, so we suggest looking to our SEO Packages to help get your website found!


Axess Web Design is a Post Falls/CDA, ID Web Designer and SEO Marketing Company for small and medium sized businesses. We specialize in the best website design on content management systems (CMS) like SquareSpace, Wix and WordPress to construct mobile friendly, easy-to-edit, template-based sites that convert leads to customers!Axess is an owner-operated business, so you’ll be be working directly with your web designer and have direct communication about your project.

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